Trends Archives | MASTER Global Retail Trends and News Wed, 20 Jan 2021 08:56:36 +0000 en-US hourly 1 https://wordpress.org/?v=7.1.3 https://strategymaster.org/wp-content/uploads/2021/01/fav-150x150.png Trends Archives | MASTER 32 32 Trends of Global E-commerce Market https://strategymaster.org/trends-of-global-e-commerce-market/ Tue, 12 Jan 2021 06:13:37 +0000 https://strategymaster.org/?p=26 The global e-commerce market had sales reaching 14% of the total share of global retail sales by the end of 20191. In October 2020, total EU retail sales increased by 1.5 % compared with September 20202. In this time, e-commerce sales were up 55-76% in summer 2020 compared with same period of 20193.

Below we described worldwide trends in field of retail e-commerce:

  • On-site personalization is used to create individualized experiences;
  • Big data plays a big part in creating personalized experiences;
  • Chatbots improve the shopping experience;
  • Mobile shopping is important;
  • More ways to pay must be submitted;
  • Headless and API-driven e-commerce allow continued innovation;
  • Customers respond to video;
  • Subscriptions keep customers coming back;
  • Sustainability is becoming more important;
  • Businesses should optimize digital strategy for conversation.

1Statista

2EUROSTAT

3digitalcommerce360.com

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