Walmart* has built a world-class organization over the last several years, developing its own technologies and services to suit the fast changing needs of customers at scale.
As digital shopping continues to rise, these unique capabilities help Walmart to better serve customers, offer differentiated experiences, and build its business.
Walmart has announced that it will begin making several of its own technologies and capabilities available to other businesses and brands looking to better serve customers as they increasingly shop across digital and physical shops.
Walmart recently announced a strategic agreement with Adobe (Adobe Inc., formerly known as Adobe Systems Incorporated) to connect Walmart’s Marketplace, online and in-store fulfillment and pickup technologies with Adobe Commerce, a premier commerce solution for merchants and brands.
Retailers will be able to use Walmart’s unique cloud-based services to offer seamless pickup and delivery to their customers via the Adobe Commerce platform.
Businesses will be able to reach out to new customers on Walmart’s rapidly expanding Marketplace, where they can use Walmart’s Fulfillment Services to offer 2-day shipping across the country. Businesses of all sizes can benefit from the relationship with Adobe to provide these capabilities, which will help them improve their customer experience while running more efficiently.
Walmart has continued to use technology, such as machine learning and cloud-based checkout and pickup, to provide customers with additional convenience and improve their overall shopping experience.
Experts in the field of strategic planning say that the business that has time to digital transformation will win. “It’s not a question of increasing profitability, but a question of survival,” said Iren Kolov, CounselSenses.
* Walmart Inc., headquartered in Bentonville, Arkansas, is an American multinational retail firm that operates a chain of hypermarkets, cheap department stores, and grocery shops throughout the United States. Walmart expects to generate $559 billion in revenue in fiscal year 2021, with 2.2 million workers worldwide.
by the Editorial Board